Manuals for Active Era Scales
Below you can find all models Active Era Scales for which we have manuals available. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your model not on the list? Please contact us.
Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.
Frequently Asked Questions
Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.
My scale shows an unrealistically low weight when I stand on it, why is that? Verified
For the best result, the scale should be standing on a hard level surface. When the scale is standing on for example a rug this can influence the measurement.
This was helpful (2498) Read moreWhat is BMI? Verified
BMI stands for Body Mass Index and can be calculated by dividing your weight in kilogram by your length in meters squared. For example someone with a weight of 70 kilogram and a lenght of 1,75 meter has a BMI of 22,86. A BMI between 18,5 and 25 is considered healthy.
This was helpful (1785) Read moreA battery in my device is oxidized, can I still safely use it? Verified
Ja, the device can still be safely used. Firstly, remove the oxidizd battery. Never use bare hands to do this. Then clean the battery compartment with a cotton swab dipped in vinegar or lemon juice. Let it dry and insert new batteries.
This was helpful (762) Read moreCan I use a scale with wet feet? Verified
This depends on the scale. When using a diagnostic scale it is necessary that your feet are dry in order to properly perform the measurements.
This was helpful (453) Read more
Active Era BS-05 Scale